RELATIONSHIPS TAKE YEARS TO BUILD

Great Customer Relationship Matters

Are you still trying to follow up with your customers with only emails and texts? Even though emails and texts can be personalized, they often get ignored and land in the spam or promotion folders. Do your customers know you care about building great relationships?

BRAND IS LIKE A TREE

Create Your Dealership Brand

What are you known for by your loyal customers? Cheapest cars? Great service? If you are not known for anything, you don't have a brand. The brand that is most recognized is the brand that gets bought. Do you have a brand?

OUT OF SIGHT, OUT OF MIND

Be Visible - Become Trustworthy

Not just when your customers are ready to buy a car. Be on their mind every single week - in a subtle manner. So when they are ready to buy their next car, who do you think they will reach out to? How often do you think your customers think of you?

ARE YOU STILL STUCK IN THE LAST DECADES?

New Generations = New Style of Communication

On average, we spend 6 hours on our cellphones using apps every single day. Are you the only dealership they are paying attention to? Or are you just competing for attention in a listing site's mobile app with other dealerships?